Shipping policy
Welcome to the shipping policy of glamdrifts. We aim to provide timely and efficient delivery for all orders. Please review our shipping guidelines below:
1. Order Processing Time
- Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed.
- Order Confirmation: You will receive an email confirmation once your order has been processed and is ready for shipment.
- Business Days: Business days are Monday through Friday, excluding weekends and holidays.
2. Shipping Time
- Delivery Time: Shipping generally takes 7-15 business days depending on your location.
- Estimated Delivery Date: The estimated delivery date is provided based on your shipping address and chosen shipping method.
- Tracking Information: Once your order has shipped, you will receive a tracking number to monitor its progress.
3. Shipping Costs
- Shipping Fees: Shipping costs are calculated at checkout and displayed before you complete your purchase.
- Free Shipping: We may offer free shipping promotions. Eligibility for free shipping will be indicated at checkout.
- Additional Charges: Any additional fees for expedited shipping or special handling will be clearly shown at checkout.
4. Shipping Areas
- Shipping Regions: We ship to various regions. Shipping availability is determined based on your delivery address.
- International Shipping: We offer international shipping. International rates and delivery times vary by location.
- Restricted Areas: Some areas may have shipping restrictions due to local regulations or logistical challenges.
5. Address Accuracy
- Detailed Address: Ensure your shipping address and postal code are complete and accurate at checkout.
- Delivery Issues: Incorrect or incomplete addresses may result in delays or failed delivery attempts.
- Address Verification: We may contact you to verify your address if there are any discrepancies.
6. Shipping Methods
- Standard Shipping: We offer standard shipping options for most locations.
- Expedited Shipping: Expedited shipping options are available for faster delivery. Rates and availability will be shown at checkout.
- Carrier Options: We use reputable carriers to ensure the safe delivery of your orders.
7. Delivery Issues
- Delayed Shipments: Shipping delays may occur due to factors such as high order volumes or logistical challenges.
- Lost Packages: If your package is lost or damaged, please contact us at [email protected] for assistance.
- Missed Deliveries: If you miss a delivery, please follow the carrier’s instructions for rescheduling or picking up your package.
8. Shipping Time Affected By
- Pandemics: Global health crises may impact shipping times and availability.
- Weather Conditions: Severe weather events may cause delays in delivery.
- Customs Delays: International shipments may experience delays due to customs processing.
- Remote Locations: Deliveries to remote or rural areas may take longer than standard delivery times.
9. Returns and Exchanges
- Return Policy: If you need to return or exchange an item, please refer to our Return Policy for instructions and eligibility.
- Return Shipping: Return shipping costs may be the responsibility of the customer, unless the item is defective or there was an error.
10. Contact Us
- Customer Service: For any shipping-related questions or issues, please contact us at [email protected].
- Support Hours: Our customer service team is available during business hours to assist you with your shipping inquiries.
11. Order Tracking
- Tracking Updates: You will receive tracking updates via email once your order is shipped.
- Tracking Page: Use the tracking number provided to monitor the status of your shipment on our website or the carrier's site.
12. Policy Updates
- Policy Changes: We may update this shipping policy from time to time. Changes will be posted on our website.
- Notification: We will notify you of significant changes through our website or email communications.
Thank you for shopping with glamdrifts. We are committed to providing you with a smooth and efficient shipping experience. If you have any questions or need further assistance, please contact us at [email protected].